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ColdCallBlocker Thread #8
No Caller ID!!!
Created ByKaz
Created DateFri, May 04, 2007
Created Time03:49PM GMT

UserDate
Kaz5/4/2007 3:49:12 PM
Kaz5/5/2007 5:16:22 AM
mickey662/25/2008 3:25:50 AM
ColdCallBlocker Support2/27/2008 10:27:22 PM
rosewd24/3/2009 5:32:06 PM
Cyberchip6/10/2009 3:47:02 PM
ColdCallBlocker Support6/11/2009 1:30:15 PM
Cyberchip6/12/2009 12:50:40 AM
Total Messages For This Thread: 8
AuthorMessage #131
KazSubjectNo Caller ID!!!
PostedFri, May 04, 2007 03:49PM GMTMethodWeb-Site
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Not getting any caller id info from my Zylex modem. What do you have to do?
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AuthorMessage #341
KazSubjectRe: No Caller ID!!!
PostedSat, May 05, 2007 05:16AM GMTMethodWeb-Site
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THis sux

No matter what I try I don't see any phone number when someone calls me.

Is that happening to anyone else here?
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AuthorMessage #558
mickey66SubjectRe: No Caller ID!!!
PostedMon, Feb 25, 2008 03:25AM GMTMethodWeb-Site
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yes this happing to me as well...just downloaded the software and a call came in...coldcallblocker does not work on my laptop.No caller ID
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AuthorMessage #559
ColdCallBlocker SupportSubjectRe: No Caller ID!!!
PostedWed, Feb 27, 2008 10:27PM GMTMethodWeb-Site
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Hello,

Did you see any on-screen indication at all when you received the incoming call? If you did, but the window did not show the caller's telephone number then your modem is not compatible with the Caller ID service provided by your phone carrier. If, on the other hand, you saw nothing at all when you were called, then just click the "Options" button and check that you have selected the correct modem. The "Show Modem Log" button on that screen will indicate whether or not the selected modem is working correctly.

Using ColdCallBlocker on a laptop is supported, but it's best to use an external modem. Most modems that are built directly into laptops are the limited chipset, "WinModem" style devices which are unlikely to support advanced features such as retrieving CallerID information.

Regards,

--
ColdCallBlocker Support
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AuthorMessage #593
rosewd2SubjectRe: No Caller ID!!!
PostedFri, Apr 03, 2009 05:32PM GMTMethodWeb-Site
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This happened to me also with the new update. I did not have any caller-id data displaying. Ie - Box popped up without any info in it.
The software had an invalid command to turn on the caller-id for my modem. ie AT+VCID=1,
it should have been AT#CID=1. You can test this in hyperterminal in windows. Or you can just key in the commands in the software and check the modem log for an error. I had to get the command from creative's website. My modem is a Creative modem blaster DI5633, chipset smartlink 56K voice modem. Look at the modem log to see if your getting an error from the caller-id on command the software is using. Looks like the software isn't selecting the correct command based on they type of modem you have.
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